FAQs

Mediation is a conversation facilitated by a neutral person (mediator) between two or more people (or groups) who have a disagreement. A mediator, trained in conflict resolution, helps people have a more constructive conversation. The folks who have the disagreement are called participants.

Coaching allows you to meet 1:1 and helps you gain clarity, offers you insight into what. you really wish to create, and gives you the skills and confidence to speak your truth with compassion. In mediation, a neutral person (the mediator) facilitates the conversation between you and another person or group of people, helping you all engage in a more constructive conversation.

While counseling tends to delve into the past, conflict coaching is future focused. Whether you are experiencing conflict at home, in the workplace, or out in the community, we take a close look at your needs and the result you want, and create a clear and compassionate communication plan so you can show up with confidence.

You may choose to attend individual conflict coaching to learn tools to show up as your best self in conflict. You will learn to clarify the facts, consider your needs, and create ideas for resolution based upon Rosenberg’s non-violent communication (NVC) model. Understanding NVC will help you engage with empathy (for yourself and others) and make clear requests.

Most mediations currently occur on-line through a Zoom platform. The Zoom platform allows all participants to meet in a main room akin to a large conference room. It also allows participants to meet in private conference rooms, which Zoom refers to as breakout rooms. If anyone enters a breakout room, each participant will be asked to enter their respective breakout rooms.  The mediator may still caucus with on-line mediation participants as requested, or for the duration of the mediation, based upon the preference of the participants.

You may request a mediation in your location or at the Bruckner Mediation office at 324 Broadway Street in Alexandria. All in-person participants must wear masks per the current Minnesota mandate. If you are unable to wear a mask or prefer not to do so, you may participate on-line or via telephone.

On-Line Dispute Resolution (ODR) allows you to participate in mediation from wherever you have an internet connection.

No. A mediator does not provide legal advice and cannot do so under Minnesota Rule 114. Sherry Bruckner practiced law for twenty years, and is still a licensed attorney, which gives her insight and understanding into the conflict situations people face. However, as the mediator, she remains neutral and impartial. If an agreement is reached, the participants decide what is says.

The mediator remains neutral and impartial. The mediator seeks to understand each participants’ needs and provides space for an honest and constructive conversation. The participants decide what issues are discussed and what any agreement says.

It depends. Mediation participants may be in the same room or different rooms. Whether you engage in on-line dispute resolution (ODR) or in-person mediation, you choose whether you see each other.

The Bruckner Mediation office offers three meeting rooms along with a conference room. When participants choose to be in separate rooms, and the mediator goes back and forth between the rooms, it is called a caucus. The participants may stay in caucus for the duration of the mediation or may convene at some point.

Most mediations currently occur on-line through a Zoom platform. The Zoom platform allows all participants to meet in a main room akin to a large conference room. It also allows participants to meet in private conference rooms, which Zoom calls breakout rooms.

A mediator helps people engage in challenging conversations. Choosing mediation may save time, money, and emotional energy. Some people choose mediation to get help with a conversation to prevent it from becoming a legal matter. Others choose a mediator after starting a court action, or when ordered by the court to participate in mediation.

You may contact Bruckner Mediation to facilitate a conversation about a family, workplace, or organizational issue.

The participants tell the mediator what issues they want to discuss. The mediator facilitates a conversation between the participants. With the help of a mediator, the participants may clarify the facts, consider the needs, and create ideas for resolution. The participants choose what is discussed, and if an agreement is reached, the participants decide what is says.

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“Sherry is compassionate, talented, and open minded. I highly recommend Bruckner Mediation.”

Katie T.

“Sherry was the first person I contacted when a conflict came up and I needed some insight before responding. As a service-oriented business, it is imperative the needs of my clients come first without detriment to the business. She has a unique way of helping one see from different perspectives, of wording responses so that others’ needs are heard and met and of keeping the conversation continuing until both parties felt an adequate resolution.”

Melissa O.

“Sherry gave me a chance to consider my own messaging and habits, which gave me the curiosity to discover new perspectives and insights. In finding peace within myself, I am also becoming a more understanding, compassionate, and loving partner in my relationships.” 

Jami G.

“Sherry has the unique ability to use both her intuition and her intellect when approaching any situation. This well-rounded ability makes for an approach to situations that is both practical and intuitive. She asks questions that lead to the solutions and uncovers practical ways of resolving them. Whomever she encounters will be working with the very best and I am grateful to have been one of them.” 

Muzamba S.

"Sherry skillfully combines motivation, warmth and humor into her "Awaken Your Light" workshop. I highly recommend this for anyone looking for clarity or inspiration to take the next step."

 

Katie T.

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“Bruckner Mediation really helped us find peaceful resolutions by using communication tools and thoughtful compassion. Sherry has a great way of listening to understand and lovely words to guide us to our own new understanding.”

Dan and Jami G.

Sherry has taught Conflict Management and Mediation 2.0 to our entire police agency. Sherry has a unique skill and way of delivering a message that keeps people engaged. She uses personal experiences and allows everyone the opportunity to learn and be heard. Great class and can’t wait to continue learning from Bruckner Mediation

Captain Kevin G.

Sherry has a keen ability to listen to all sides and think creatively to positively resolve complex legal and emotional issues.

Anne H.

"I felt like Sherry was speaking directly to me. I walked away feeling hopeful and changed. She convinced me that the future is now and I have the power to own it! "

Carol W.

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