FAQs

Mediation is a conversation facilitated by a neutral person (mediator) between two or more people (or groups) who have a disagreement. A mediator, trained in conflict resolution, helps people have a more constructive conversation. The folks who have the disagreement are called participants.

Coaching helps you clarify the situation (the facts, needs, etc.) and teaches you clear and compassionate communication tools to engage in a conversation on your your own. In mediation, a neutral person (the mediator) facilitates the conversation and helps people engage in a constructive conversation.

While counseling tends to delve into the past, conflict coaching is future focused. Whether you are experiencing conflict at home, in the workplace, or out in the community, we take a close look at your needs and the result you want, and create a clear and compassionate communication plan so you can show up with confidence.

You may choose to attend individual conflict coaching to learn tools to show up as your best self in conflict. You will learn to clarify the facts, consider your needs, and create ideas for resolution based upon Rosenberg’s non-violent communication (NVC) model. Understanding NVC will help you engage with empathy (for yourself and others) and make clear requests.

Most mediations currently occur on-line through a Zoom platform. The Zoom platform allows all participants to meet in a main room akin to a large conference room. It also allows participants to meet in private conference rooms, which Zoom refers to as breakout rooms. If anyone enters a breakout room, each participant will be asked to enter their respective breakout rooms.  The mediator may still caucus with on-line mediation participants as requested, or for the duration of the mediation, based upon the preference of the participants.

You may request a mediation in your location or at the Bruckner Mediation office at 324 Broadway Street in Alexandria. All in-person participants must wear masks per the current Minnesota mandate. If you are unable to wear a mask or prefer not to do so, you may participate on-line or via telephone.

On-Line Dispute Resolution (ODR) allows you to participate in mediation from wherever you have an internet connection.

No. A mediator does not provide legal advice and cannot do so under Minnesota Rule 114. Sherry Bruckner practiced law for twenty years, and is still a licensed attorney, which gives her insight and understanding into the conflict situations people face. However, as the mediator, she remains neutral and impartial. If an agreement is reached, the participants decide what is says.

The mediator remains neutral and impartial. The mediator seeks to understand each participants’ needs and provides space for an honest and constructive conversation. The participants decide what issues are discussed and what any agreement says.

It depends. Mediation participants may be in the same room or different rooms. Whether you engage in on-line dispute resolution (ODR) or in-person mediation, you choose whether you see each other.

The Bruckner Mediation office offers three meeting rooms along with a conference room. When participants choose to be in separate rooms, and the mediator goes back and forth between the rooms, it is called a caucus. The participants may stay in caucus for the duration of the mediation or may convene at some point.

Most mediations currently occur on-line through a Zoom platform. The Zoom platform allows all participants to meet in a main room akin to a large conference room. It also allows participants to meet in private conference rooms, which Zoom calls breakout rooms.

A mediator helps people engage in challenging conversations. Choosing mediation may save time, money, and emotional energy. Some people choose mediation to get help with a conversation to prevent it from becoming a legal matter. Others choose a mediator after starting a court action, or when ordered by the court to participate in mediation.

You may contact Bruckner Mediation to facilitate a conversation about a family, workplace, or organizational issue.

The participants tell the mediator what issues they want to discuss. The mediator facilitates a conversation between the participants. With the help of a mediator, the participants may clarify the facts, consider the needs, and create ideas for resolution. The participants choose what is discussed, and if an agreement is reached, the participants decide what is says.

Investing in coaching, mediation, and training really demonstrates an investment in yourself and in your family, organization, and other relationships. Rather than spending time, money, and energy in conflict or litigation, you engage in a private conflict resolution process where you decide the outcome or learn tools to resolve issues on your own.

Mediation/Facilitated Conversations/Restorative Circles ~ The current hourly rate begins at $150 per hour per party/participant. For sessions held outside of Zoom or more than 30 minutes outside of Alexandria, Minnesota, travel fees are $150 per hour. Learn more information by calling 320.808.3212 or sending a message for details. Schedule a pre-mediation consult now.

Coaching ~ Your coaching investment begins at $150 for a 30-minute session and varies depending on the coaching package you choose. Schedule coaching now, call 320.808.3212 or send a message for details.

Individual Classes- Individual session fees vary. Sign up now, call 320.808.3212 or send a message for details.

Keynote Speaking and Training/Workshop Fees. Please call 320.808.3212 or send a message for details about creating an event to best serve and support the needs of your business, organization, or team and we will discuss fees. Sherry helps 1-2 organizations with modest budgets each month. To complete a modest budget invitation, please click here.

You may request Bruckner Mediation to help your or your business or organization in your location, via online meeting/Zoom, or at the Bruckner Mediation office at 324 Broadway Street in Alexandria, Minnesota.

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“Sherry is compassionate, talented, and open minded. I highly recommend Bruckner Mediation.”

Katie T.

“Sherry was the first person I contacted when a conflict came up and I needed some insight before responding. As a service-oriented business, it is imperative the needs of my clients come first without detriment to the business. She has a unique way of helping one see from different perspectives, of wording responses so that others’ needs are heard and met and of keeping the conversation continuing until both parties felt an adequate resolution.”

Melissa O.

“Sherry gave me a chance to consider my own messaging and habits, which gave me the curiosity to discover new perspectives and insights. In finding peace within myself, I am also becoming a more understanding, compassionate, and loving partner in my relationships.” 

Jami G.

“Sherry has the unique ability to use both her intuition and her intellect when approaching any situation. This well-rounded ability makes for an approach to situations that is both practical and intuitive. She asks questions that lead to the solutions and uncovers practical ways of resolving them. Whomever she encounters will be working with the very best and I am grateful to have been one of them.” 

Muzamba S.

“Bruckner Mediation really helped us find peaceful resolutions by using communication tools and thoughtful compassion. Sherry has a great way of listening to understand and lovely words to guide us to our own new understanding.”

Dan and Jami G.

Sherry has taught Conflict Management and Mediation 2.0 to our entire police agency. Sherry has a unique skill and way of delivering a message that keeps people engaged. She uses personal experiences and allows everyone the opportunity to learn and be heard. Great class and can’t wait to continue learning from Bruckner Mediation

Captain Kevin G.

Sherry has a keen ability to listen to all sides and think creatively to positively resolve complex legal and emotional issues.

Anne H.