Mediation is a conversation facilitated by a neutral person (mediator) between two or more people (or groups) who have a disagreement. A mediator, trained in conflict resolution, helps people have a more constructive conversation. The folks who have the disagreement are called participants.
Coaching helps you clarify the situation (the facts, needs, etc.) and teaches you clear and compassionate communication tools to engage in a conversation on your your own. In mediation, a neutral person (the mediator) facilitates the conversation and helps people engage in a constructive conversation.
While counseling tends to delve into the past, conflict coaching is future focused. Whether you are experiencing conflict at home, in the workplace, or out in the community, we take a close look at your needs and the result you want, and create a clear and compassionate communication plan so you can show up with confidence.
You may choose to attend individual conflict coaching to learn tools to show up as your best self in conflict. You will learn to clarify the facts, consider your needs, and create ideas for resolution based upon Rosenberg’s non-violent communication (NVC) model. Understanding NVC will help you engage with empathy (for yourself and others) and make clear requests.
Most mediations currently occur on-line through a Zoom platform. The Zoom platform allows all participants to meet in a main room akin to a large conference room. It also allows participants to meet in private conference rooms, which Zoom refers to as breakout rooms. If anyone enters a breakout room, each participant will be asked to enter their respective breakout rooms. The mediator may still caucus with on-line mediation participants as requested, or for the duration of the mediation, based upon the preference of the participants.
You may request a mediation in your location or at the Bruckner Mediation office at 324 Broadway Street in Alexandria. All in-person participants must wear masks per the current Minnesota mandate. If you are unable to wear a mask or prefer not to do so, you may participate on-line or via telephone.
On-Line Dispute Resolution (ODR) allows you to participate in mediation from wherever you have an internet connection.
No. A mediator does not provide legal advice and cannot do so under Minnesota Rule 114. Sherry Bruckner practiced law for twenty years, and is still a licensed attorney, which gives her insight and understanding into the conflict situations people face. However, as the mediator, she remains neutral and impartial. If an agreement is reached, the participants decide what is says.
The mediator remains neutral and impartial. The mediator seeks to understand each participants’ needs and provides space for an honest and constructive conversation. The participants decide what issues are discussed and what any agreement says.
It depends. Mediation participants may be in the same room or different rooms. Whether you engage in on-line dispute resolution (ODR) or in-person mediation, you choose whether you see each other.
The Bruckner Mediation office offers three meeting rooms along with a conference room. When participants choose to be in separate rooms, and the mediator goes back and forth between the rooms, it is called a caucus. The participants may stay in caucus for the duration of the mediation or may convene at some point.
Most mediations currently occur on-line through a Zoom platform. The Zoom platform allows all participants to meet in a main room akin to a large conference room. It also allows participants to meet in private conference rooms, which Zoom calls breakout rooms.
A mediator helps people engage in challenging conversations. Choosing mediation may save time, money, and emotional energy. Some people choose mediation to get help with a conversation to prevent it from becoming a legal matter. Others choose a mediator after starting a court action, or when ordered by the court to participate in mediation.
The participants tell the mediator what issues they want to discuss. The mediator facilitates a conversation between the participants. With the help of a mediator, the participants may clarify the facts, consider the needs, and create ideas for resolution. The participants choose what is discussed, and if an agreement is reached, the participants decide what is says.
Investing in coaching, mediation, and training really demonstrates an investment in yourself and in your personal, business, and other relationships. Rather than spending time, money, and energy in conflict or litigation, you engage in a private conflict resolution process where you decide the outcome or learn tools to resolve issues on your own.
Mediation/Restorative Circles ~ Hourly mediation rates range from $350 to $1,000 per hour depending on the location, number of participants involved, and complexity of issues. Each participant invests a one-time administrative fee as well. More information available by calling 320.808.3212 or sending a message for details. Schedule a pre-mediation consult now.
Conflict Resolution Skills Training~ Fees vary. Group rates available. Call 320.808.3212 or send a message for details about creating a conflict resolution skills training to meet the needs of your business or organization.
Keynote Speaking and Training/Workshop Fees vary. Call 320.808.3212 or send a message for details about creating a transformational leadership, communication, or conflict resolution skills training to meet the needs of your business, organization, or team.
You may request Bruckner Mediation to help your or your business or organization in your location, via online meeting/Zoom, or at the Bruckner Mediation office at 324 Broadway Street in Alexandria, Minnesota.