FAQs

Mediation is a conversation facilitated by a neutral person (mediator) between two or more people (or groups) who have a disagreement. A mediator, trained in conflict resolution, helps people have a more constructive conversation. The folks who have the disagreement are called participants.

Coaching helps you clarify the situation (the facts, needs, etc.) and teaches you clear and compassionate communication tools to engage in a conversation on your your own. In mediation, a neutral person (the mediator) facilitates the conversation and helps people engage in a constructive conversation.

While counseling tends to delve into the past, conflict coaching is future focused. Whether you are experiencing conflict at home, in the workplace, or out in the community, we take a close look at your needs and the result you want, and create a clear and compassionate communication plan so you can show up with confidence.

You may choose to attend individual conflict coaching to learn tools to show up as your best self in conflict. You will learn to clarify the facts, consider your needs, and create ideas for resolution based upon Rosenberg’s non-violent communication (NVC) model. Understanding NVC will help you engage with empathy (for yourself and others) and make clear requests.

You may request a mediation in your location, via online meeting, or at the Bruckner Mediation office at 324 Broadway Street in Alexandria,
Minnesota.

No. A mediator does not provide legal advice and cannot do so under Minnesota Rule 114. Sherry Bruckner practiced law for twenty years, and is still a licensed attorney, which gives her insight and understanding into the conflict situations people face. However, as the mediator, she remains neutral and impartial. If an agreement is reached, the participants decide what is says.

The mediator remains neutral and impartial. The mediator seeks to understand each participants’ needs and provides space for an honest and constructive conversation. The participants decide what issues are discussed and what any agreement says.

No. Participants may choose to be in the same room or different rooms. Bruckner Mediation has three meeting rooms along with a conference room. When the participants choose to be in separate rooms, and the mediator goes back and forth between the rooms, it is called a caucus. The participants may choose to stay in caucus for the duration of the mediation or may choose to convene at some point.

People may choose to participate in mediation when they struggle to communicate with each other on important matter at home, in the
workplace, or in another important setting. Some people choose mediation to get help with a critical conversation before it becomes a legal matter. Others choose mediation after commencing a court action.

The participants tell the mediator what issues they want to discuss. The mediator facilitates a conversation between the participants. With the help of a mediator, the participants may clarify the facts, consider the needs, and create ideas for resolution. The participants choose what is discussed, and if an agreement is reached, the participants decide what is says.

The fees for coaching, mediation, and training are an investment in yourself and in your personal, business, and other relationships. Yet, we all need a little extra help sometimes. If you feel uncertain how to meet your basic needs while needing peace building or conflict resolution services, please ask for fee assistance. Bruckner Mediation is committed to keeping peace building and conflict resolution accessible.

Mediation ~ $127/hour per participant. Call 320.808.3212 or send a message for details.

Couples Peace Coaching / Conflict Coaching ~ $147/hour Schedule now, call 320.808.3212 or send a message for details.

Individual Peace Coaching / Conflict Coaching ~ $147/hour Schedule now, call 320.808.3212 or send a message for details.

Peace Building Classes- Prices vary. Sign up now, call 320.808.3212 or send a message for details.

Conflict Resolution Skills Training~ Prices vary. View current offerings, call 320.808.3212 or send a message for details about customizing a conflict resolution skills training for your business or organization.

You may request a mediation, coaching, peace building classes, or conflict resolution skills training in your location, via online meeting, or at the Bruckner Mediation office at 324 Broadway Street in Alexandria, Minnesota.

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“Sherry is compassionate, talented, and open minded. I highly recommend Bruckner Mediation.”

Katie T.

“Sherry was the first person I contacted when a conflict came up and I needed some insight before responding. As a service-oriented business, it is imperative the needs of my clients come first without detriment to the business. She has a unique way of helping one see from different perspectives, of wording responses so that others’ needs are heard and met and of keeping the conversation continuing until both parties felt an adequate resolution.”

Melissa O.

“Sherry gave me a chance to consider my own messaging and habits, which gave me the curiosity to discover new perspectives and insights. In finding peace within myself, I am also becoming a more understanding, compassionate, and loving partner in my relationships.” 

Jami G.

“Sherry has the unique ability to use both her intuition and her intellect when approaching any situation. This well-rounded ability makes for an approach to situations that is both practical and intuitive. She asks questions that lead to the solutions and uncovers practical ways of resolving them. Whomever she encounters will be working with the very best and I am grateful to have been one of them.” 

Muzamba S.

“Bruckner Mediation really helped us find peaceful resolutions by using communication tools and thoughtful compassion. Sherry has a great way of listening to understand and lovely words to guide us to our own new understanding.”

Dan and Jami G.