Time to Update the Communication Toolkit?

What kinds of tools do you have to make life easier? Do you have a good set of conflict resolution and communication tools?  Thankfully, tools help me with mixing, blending, cooking, organizing, and fixing inside the house, and digging, raking, and cutting in the yard. I am also grateful for the communication tools that help me in resolving conflict. 

What are my favorite communication tools for conflict resolution? Clarity, compassion and curiosity hold the top shelf for me. 

Here is what they look like:  

  1. Clarity: Being clear in expressing thoughts, feelings, and needs. Starting sentences with “I feel…” or “I need…” rather than “You made me feel… “ or “You need to…”   
  2. Compassion: Showing care for the person with an understanding that the person speaks or acts to meet a need. A person may be shown love while also being held accountable.   
  3. Curiosity: Approaching a situation with genuine wonder. Asking questions with a sincere desire to better understand.   

People sometimes spend lots of time practicing various skills and using different tools. How often do we hone our conflict resolution and communication skills? If you would like to strengthen your toolkit, join me for the online Peace Building Series or Communication for Couples classes. You may sign up today at https://TransformConflictBuildPeace.as.me/TrainingandPeaceBuilding or call 320. 808.3212 to learn more.   

A civil and family mediator, peace builder, and educator, Sherry Ann Bruckner lives in Alexandria, Minnesota. Visit brucknermediation.com/services to learn more or call Sherry at (320) 808-3212 for help to transform conflict and create peace.

As always, be gentle with you. Be gentle with all. Be the peace.